Delivery time
This delivery time is an indication, the actual delivery time may differ. We strive to deliver your package within 5 working days.
Countries we ship to
Packages are shipped within the Netherlands, Belgium and Germany. Different delivery costs apply to Belgium and Germany than in the Netherlands, please read below for more information.
Delivery charge
The delivery costs differ per the size of the package. Mailbox packages are shipped from € 4.95 in the Netherlands. Larger packages are shipped from € 7.95. For Belgium, Germany and Britain the delivery costs differ. During the checkout process, the delivery costs are automatically calculated.
Payment options
-IDeal
-MasterCard
-Bancontact
Returns
Within 14 days after you have received the order, it is possible to return your package (or part of your order), after which we will no longer process the return. To get back the full purchase amount, it is important to return your product in its original condition and undamaged. The costs of this are for your own account including the previous shipping costs. We advise you to send the package with a track & trace code; we are not responsible in the event of loss or damage.
1. Register your return
Send an email to klantenservice@sensation.events with:
- Information such as name and address
- The product you are going to return
Place the items you want to return in the original packaging. Make sure that the return package contains your details, so that we can process the return shipment as soon as possible.
3. Send your return to the return address below:
Sensation Events
De Wetering 119
4906 CT Oosterhout
The Netherlands
As soon as the return shipment is received by us, you will receive the money back on your account or the desired product within 14 days.